This is our livelihood. It’s how we pay the bills and put food on the table. We therefore ask that you provide at least 24 hours notice if you intend to cancel. We may charge you for the lesson if you cancel at the last moment. If we turn up for a scheduled appointment, and you’re not there, we will charge you for our wasted time and fuel.
Life happens. Emergencies happen. We understand that, and would not add to your burdens if you have a genuine reason, but the right to charge you for missed appointments and short notice cancellations is part of our terms and conditions.